Shipping policy

It is free when orders over $79 and takes about 10-20 days to arrive using standard shipping. Here is the variants of shipping time according to different countries.

Head office(do not accept returning ):

2rd floor,Huayuanxingguang,

No.1223xingguangjie,yuhang

 

Hangzhou ,China

Customer Service Phone:+86 17858016286

Service Email:service@everkaki.com

USA, Australia, Canada, Europe:
7-15 days (standard shipping)and 5-8 days (express shipping) 
South & Central America: 
30 days (standard shipping)and 6-12 days (express shipping) 
Brazil:
20 days (standard shipping)and 10 days (express shipping) 
Middle East:
7-15 days (standard shipping)and 6-10 days (express shipping) 
Asia: about 3-10 days
Other Countries: about 20 days

Returns and exchanges

Return Conditions

1. You can decide if an item is right for you within fourteen (14 )days after receipt of the goods, if not, you can certainly come to us within 14 days of receipt.
2. The following items cannot be returned or exchanged: Bikinis, Tankinis, One-Piece Swimwear  and Lingerie.
3. Items returned must be in their unused condition with the original packing. We do not accept a returned item that’s worn, damaged, washed or altered in any way. 
4. We do not accept returned items that were sent back by you directly without checking with us first.The address on the logistics list is not our return address, so once returned according to it, we will not accept.

5. Buyer is responsible for return shipping cost.

6. We will refund customer after we receive the package. Customer will get the refund money within 2 days if through PayPal. Customer will get the refund within 7 days if through Credit Card.

Refunds

If you need to return the items, the shipping fee you paid when placing an order are non-refundable.We will only return the cost of clothes.

Note:We will deduct the corresponding shipping costs of free-shipping orders when receiving the returned package.

Return Address

If you wish to return the items to the nearest return address, please contact our customer service first time,we will get back to you within 24 hours.

Head office(do not accept returning ):

2rd floor,Huayuanxingguang,

No.1223xingguangjie,yuhang

 

Hangzhou ,China

Customer Service Phone:+86 17858016286

Service Email:service@everkaki.com